FAQs

Simply fill out the registration form available directly on our website. A member of our team will contact you within 24 business hours of your account opening request to share your personalized promotional code.

Once we have the products in stock, your customer's order will be shipped within 24-48 business hours. They will receive an email upon shipment, along with their order tracking number so they can follow it in real time.

Shipping fees are tiered based on the pre-tax order total: $9.99 for orders under $200, and $7.99 for orders of $200 or more. Valid for orders delivered within Quebec.

Simply log in to your account via unytiipro.com, then click on "Referral Portal."

You have three options: Simply refer your customers to unytii.com and tell them to use your promotional code when they check out. Your code is valid for the entire website and can be used at any time. Create a shopping cart to simplify the buying process for your customer: imagine you're shopping online for yourself by adding the products you want to suggest directly to the shopping cart. No need to log in to an Unytii account to do this. Then, click on the shopping cart icon, scroll to the bottom of the page, and click on "share shopping cart." Simply give this link and your promotional code to your customer. They will still be able to modify the contents of the cart before placing their order. Use your personalized affiliate link. This link is located directly in your commission portal. To verify that your link is working, you should see a bar appear at the top of your screen indicating that the person is indeed on your platform. By shopping through your affiliate link, you will automatically earn a 25% commission on all your customers' purchases if they do not enter your promotional code.

All you have to do is log in to your account via unytiipro.com, then access your commission portal; your personalized affiliate link is there.

A transfer is made at the beginning of each month as soon as you have accumulated more than $100. If the amount is lower, it will be added to the commissions of subsequent months until $100 is reached. Tax receipts are issued once you have accumulated $500 in annual commissions.

The platform does not allow the creation of multiple promotional codes per therapist.

Once you are logged into your account, you will automatically see your health professional price. The regular price will be crossed out, and the company's discount percentage will be displayed directly on each product.

Once we have the products in stock, your customer's order will be shipped within 24-48 business hours. They will receive an email upon shipment, along with their order tracking number so they can follow it in real time.

Shipping fees are tiered based on the pre-tax order total: $9.99 for orders under $200, and $7.99 for orders of $200 or more. Valid for orders delivered within Quebec.

You can check at any time whether we have the products in stock directly on each product page. If the products are already in our Sherbrooke inventory, you can be sure of receiving your order as quickly as possible. You can always leave us a note in the comments section of your order specifying that you would like a refund for the missing products if you cannot wait two to three business days for their delivery.

If you wish to remove any products, please contact us as soon as possible by email or phone.

To add products, simply log in to your account, go to the "Add to my order" tab, and fill in the required information. A member of our team will contact you as soon as possible to process your request.

There is no minimum purchase requirement to place an order. However, your delivery charges will be calculated based on the amount of your order.

Since shipping costs are determined by carriers based on several criteria, including the weight and size of the boxes, and since orders placed by therapists are generally much larger than those of their clients, the shipping cost is higher. Furthermore, because our profit margins on Unytii PRO are significantly smaller due to the generous discounts we offer, we are forced to charge slightly higher shipping fees to avoid operating at a loss.

No, the Unytii PRO service is exclusively for healthcare professionals. All your clients' orders must be placed on unytii.com

Yes, our platform supports the sale of digital products such as ebooks, PDF guides, online courses, etc. Once the purchase is made, your customers will be able to download the file directly from their account.

Yes, you can protect your shop with a password, which allows you to restrict access to a specific audience (e.g., VIP customers, partners, employees).

Yes, you can customize your store to offer only a specific selection of products. You have the flexibility to choose the product ranges that best suit your target audience.

Yes, there are monthly costs associated with Shopify fees. For store maintenance and updates, there is an annual fee of $360. Additionally, depending on the options chosen, fees for specific features or payment gateways may apply.

The time it takes to launch your online store varies depending on the complexity of your project. Generally, a standard store can be ready in 2 to 4 weeks after the elements (product catalog, visuals, content, etc.) have been approved.

The e-commerce allows you to sell directly to customers without them having to go through another site, which optimizes the shopping experience and maximizes conversions. Unlike a referral program where sales are made through Unytii, your online store gives you complete autonomy over sales management, promotions, and customer relations. Furthermore, you can customize your store to reflect your brand image.

The cost of an e-commerce website depends on several factors, including the initial setup, custom design, and any additional features you wish to add. Prices typically range from $1,300 to $2,000. Contact us for a quote tailored to your needs.